How long will it take to receive my order?

Typically, all products have a 1-2 business day processing time.Delivery times vary by product. To view the estimated shipping time for a specific item, please visit the product page and click on "Shipping Time.". We’re doing our best to deliver it promptly for you.

Do you ship internationally?

No, we only ship to lower 48 states in the USA.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. If that does not resolve your issue. please call us at +1 (307) 429-4122 or email us at support@mycleansupplies.com.

What happens after I place an order?

Once you place an order, you will receive a confirmation email. If the items are in stock, they will usually ship within five business days.

Can I track my order?

Absolutely! You'll receive tracking details via email once your items are shipped.

What if I don't receive a tracking email?

If you haven't received tracking information within five business days, please reach out to us at support@mycleansupplies.com or via our Contact Us page.

What if my order arrives damaged?

If your order arrives damaged, we will assist in resolving the issue, whether it's through replacement parts or redelivery.

What should I consider before making a purchase?

Before placing your order, ensure that the cleaning products you're interested in are suitable for your intended use. Carefully review the product details and specifications before purchasing. If you have any questions or need assistance, feel free to reach out to us via email or live chat. We're happy to guide you in making informed decisions. My Clean Supplies cannot be held responsible if the product does not meet your specific needs after purchase.

What should I do if my delivery arrives damaged?

Upon receiving your order, check the packaging for any signs of damage. If you notice damage, take photos of the package before opening it and report it to us within five days of delivery. If the damage is from the carrier, they will handle the issue at no cost to you.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Are you an authorized dealer for your products?

Yes, we are authorized dealers for all the brands we carry. Please see our Brands section in the main menu to explore the trusted brands we work with.