How do I know which machine fits my floor?
Tell us the surface, the square footage and how often it gets cleaned, and we will name the right size. Send it through the quote form on this page or call us. There is no charge and no obligation.
How soon does my order ship?
Most machines leave the manufacturer within 1 to 2 business days. Larger ride-on equipment ships freight and takes a little longer to book. We confirm the date by email once the order is placed.
Do you ship freight, and can I get a lift gate?
Anything too large for parcel goes LTL freight. Tell us at checkout or on the quote form if the delivery address has no loading dock and we will add a lift gate, so the machine comes off the truck rather than being left on it.
Can I get a better price on a large order?
Yes. Multi-unit and contract pricing is handled case by case. Use the quote form with the quantity you need and we will come back with a number.
What if something arrives damaged?
Note it on the delivery paperwork before the driver leaves and photograph it, then email us the same day. Freight claims are far easier to win with that in hand, and we handle the claim for you.
How do returns work?
Unused equipment in its original packaging can go back within 30 days of delivery. Return shipping and any manufacturer restocking fee are the buyer’s responsibility. Full detail is on our Return and Refund Policy page.